Senior Product Manager - Daily Banking


Manage and implement commercial strategy and propositions of daily banking products with aim to constantly grow primary relationship with ING customers and act as deputy of Head of Daily Banking.

Key Responsibilities:

  • Identify commercial opportunities for daily banking products on CZ market to manage overall product commercial strategy
  • Use all possible techniques (PACE, external researches etc.) to validate and suggest to management possible ING commercial propositions with main goal to increase primary relationship customers
  • Act as customer centric ambassador in the team using PACE and/or other techniques and support also other teams in retail banking (e.g. supporting PACE in other product lines)
  • Validate and manage financial P/L impact of daily banking business line and its commercial propositions
  • Initiate and/or support all commercial marketing campaigns and activities supporting primary relationship
  • Manage product pricing
  • Coaching and supervising of junior team members both within the team and in support functions
  • Act as backup of Head of Daily Banking team
  • Ensure management has proper reporting available for decisions about product sales and commercial strategy fulfillment
  • Support product development of technical features with our IT providers (both local and external, e.g. model bank)
  • Monitor competition daily banking strategies and propositions
  • Cooperate on products development and sales across all RB product lines
  • Actively supervise and coordinate other departments supporting RB daily banking products (e.g. CC, BackOffice, IT, Finance, Complaints, 2nd LOD etc.)
  • Have ownership of product client contract, terms and conditions and SLAs
  • Active support of all sales and servicing channels
  • Mitigate risks and audit findings

What We Require:

  • University degree (Economy or Financial area)
  • Very good overview of Economy (worldwide) and banking area (mainly ČR, however basic overview of world needed)
  • Spoken knowledge of English language
  • Strategy thinking
  • Previous experience in the economic or financial area (banking, asset management, insurance etc.) of minimum 2 years
  • PC skills on higher office level (Office package: Excel, PowerPoint, Word), Internet/Intranet)
  • Driving license
  • Communicative person with presentation and analytical skills. Must be able to steer tasks pro-actively forward
  • Ability to work within team and supervise it (co-operate and communicate)
  • Self-propelling and pro-active attitude with strong sense of ownership

What We Offer:

  • Background of international financial institution with a strong position on the market
  • Possibility of personal and professional development
  • Standard ING Bank employee benefits (28 holiday days, luncheon vouchers as 100 CZK/day, flexible Cafeteria budget, employer´s contribution to employee´s pension and life insurance, free flu vaccination, flexible working hours, Makro card for employees etc.)
  • Opportunity to gain experience in banking and international institution
  • Daily use of English language


ING Česká republika
Hana Exlerová