IT SERVICE DESK - INTERNSHIP

To our local IT Service Desk team, we are looking for a new colleague. Are you looking for a full-time job in IT? If you speak English on the advanced level and have some practical experience from IT Support, we are looking for you!

About the job...

  • Handling phone calls of internal users
  • Creating/handling ServiceNoW tickets
  • Fulfill 1st and 2nd level service requests remotely or on site
  • Communication with 3rd parties/support teams
  • Daily tasks/procedures
  • Basic workplace services (changing cables, moving workplace)

Who are we looking for?

  • We prefer a university student of IT or some technical school
  • Practical experience in IT department is a big advantage for you
  • Advanced level of English language, fluency in Czech language
  • Decent knowledge and experience with Windows 7/10 troubleshooting
  • Proactive and creative mindset towards problem solving
  • Team player
  • Ability to withstand high pressure situations
  • Good communication skills and customer oriented approach

More information...

  • Start: ASAP
  • Full-time job for 40 working hours
  • Your shifts will be planned to provide support (only business days)

What can we offer to you?

  • Background of an international financial institution with a strong position on the market
  • Daily use of English language
  • A pleasant and non-smoking working place in the brand new premises at Harfa, Českomoravská metro station
  • A one year contract with the option of prolongation

If you are interested, please apply via the button "Odpovědět".

We are looking forward to receiving your applications!

Kontakt

ING Česká republika
Zbyněk Němec